Delivery Specialist / Manager

Job description

About Pisano

Pisano is a scaling technology company where we develop an elegant and innovative Experience Management Platform to

  • Enable businesses to better understand their customers and employees, and provide an exceptional experience with the art of collecting feedback from various channels, analyzing their behavior and engaging with them.
  • Empower the customers’ and employees’ voices to be heard by businesses who invest in experience management by respecting the ethical values of privacy.
  • EmpowerPisano Academy which brings world-class experience management strategies, tactics, and more to the fingertips of more than 25,000 experience management professionals from all around the world, every single day.

We are a rapidly growing company, seeking to add diligent, self-driven, and passionate individuals that could add to our success-oriented team. Join us and be a part of a place where today’s journey paves the way to tomorrow...


How is Pisano Doing?

This is what’s happening at Pisano…

  • We are funded by international investors
  • We have 100+ enterprise customers from all over the world
  • Our platform is being used in 30+ different countries every day
  • We are on the trajectory of boosted growth through our successful & proven business model around Europe and MENA.


What is Pisano Looking For?

We are seeking a Delivery Manager who is not only diligent & passionate but has the drive to provide leadership, expertise, and direction on large-scale complex projects or programs.


You will be responsible for working with our enterprise customers and our integration engineers to implement elegant, innovative, and scalable Experience Management solutions to make businesses more human-centric.


What Does Pisano Expect From You?

We expect you, our ideal Delivery Manager, to

  • Influence us with your work ethic and passion.
  • Lead projects to implement our platform and continuous program improvements.
  • Work closely with Integration Engineers and Customer Success Managers to get things done and create successful customers.
  • Manage and own the relationship with project stakeholders, including internal and external customers, keeping stakeholders informed of progress and issues to manage expectations on all project requirements and deliverables.
  • Get customers back on track when accounts or implementations are at risk.
  • Contribute to a positive work environment and install a sense of urgency and motivation in others.
  • Read our Product Development Outline (medium.com/pisanoeng/pisano-product-development-ppd-outline-89f5509f975a) before your application.
  • Develop a deep understanding of the Pisano platform.
  • Act as a bridge between the Revenue and Product Development teams.
  • Help our Product Development Team develop new platform features.

Job requirements

What Skills & Qualifications Do You Need?

  • Bachelor’s degree (Being graduated from an engineering faculty is a plus).
  • Excellent oral and written communication skills in English.
  • 2+ years of experience in project management at technology companies.
  • Being involved in Experience Management Projects before and Certifications such as PMP will be plus
  • Excellent communication skills since you will be representing Pisano.
  • Experience in working with large and complex organizations with a proven track record for delivering software projects with successful outcomes.
  • Strong ability to work with others to achieve a common goal.
  • Adaptable to a fast-paced, dynamic environment
  • Resolve conflicts and manage cross-functional and external relationships; demonstrated ability to negotiate and influence without authority.

What Characteristics We are Looking For?

  • Professional Persistence
  • Transparency
  • Discipline
  • Good Listener