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DevOps Engineer

Remote
  • İstanbul, İstanbul, Türkiye
Engineering

Job description

About Pisano

Pisano is a scaling technology company where we develop an elegant and innovative all-in-one Experience Management Platform to;

  • Enablebusinesses to better understand their customers and employees; provide omnichannel solutions and exceptional experience with the art of collecting feedback from various channels, analyzing their behavior,engaging with them and resolving issues faster.
  • Empower the customers’ and employees’ voices to be heard by businesses who invest in experience management by respecting the ethical values of privacy.
  • EmpowerPisano Academy which brings world-class experience management strategies, tactics, and more to the fingertips of more than 25,000 experience management professionals from all around the world, every single day.

We are a rapidly growing company, seeking to add diligent, self-driven, and passionate individuals that could add to our success-oriented team. Join us and be a part of a place where today’s journey paves the way to tomorrow...


How is Pisano Doing?

This is what is happening at Pisano…

  • We are funded by international investors
  • We have 100+ enterprise customers from all over the world
  • Our platform is being used in 30+ different countries every day
  • We are on the trajectory of boosted growth through our successful & proven business model around Europe andMENA.


Who is Pisano Looking For?

We are seeking a DevOps Engineer who will create amazing, and thoughtful experiences for our customers while passionately striving to understand their problems and goals.


What Does Pisano Expect from You?

    We expect you, our ideal Devops Engineer, to

  • Developing a deep understanding of the Pisano platform.
  • Working closely with the Product team of Pisano.
  • Building and maintaining tools, solutions, and microservices associated with deployment and operations platform, ensuring that all meet customer service standards and reduce errors.
  • Actively troubleshooting any issues that arise during testing and production, catching and solving issues before launch.
  • Testing the system integrity, implemented designs, application developments and other processes related to infrastructure, making improvements as needed.
  • Updating the processes and designing new processes as needed to optimize performance.
  • Deploying product updates as required while implementing integrations when they arise.
  • Automating operational processes as needed, with accuracy, and in compliance with the security requirements.
  • Specifying, documenting, and developing new product features, and writing automated scripts so that others may understand.
  • Managing code deployments, fixes, updates, and related processes.
  • Offering technical support on both on-premises or cloud environments, developing software for our back-end systems.
  • Staying current with industry trends and sourcing new ways for our business to improve.
  • Analyzing, designing, and implementing customers' technical integration needs.
  • Design, implement, and maintain data backup policies on cloud or private environments.
  • Design, implement, and maintain CI/CD policies on cloud or private environments.
  • Installing, configuring, monitoring, and maintaining the platform on cloud or private environments.
  • Solve customers' technical problems in certain SLAs.
  • Keep the technical integration documents live, accessible, and up to date.

Job requirements

What Skills and Qualifications Do You Need?

  • More than 4-5 years of experience in a DevOps Engineer role (or similar role); experience in software development and infrastructure development.
  • Strong experience with Linux-based infrastructures, Linux/Unix administration, and dockerized environments.
  • Strong experience in working with Kubernetes for orchestration management.
  • Strong experience with databases such as PostgreSQL and with popular NoSQL tools.
  • Strong experience in working with CI/CD tools (Github Actions, Azure DevOps) for automation and configuration.
  • Strong knowledge of scripting languages such as Bash, Ruby and Python.
  • Experience with open-source technologies and cloud services. Familiarity with Azure is a big plus.
  • Strong communication skills and ability to explain protocol and processes with team and management.
  • Current with industry trends, IT ops, and industry best practices, and able to identify the ones we should implement. Familiarity with Serverless Architecture is a big plus.
  • Stellar troubleshooting skills with the ability to spot issues before they become problems.


Diversity, Inclusion, and Equality at Pisano

At Pisano, we deeply value diversity, inclusion, and equality. We welcome individuals from all walks of life, regardless of ethnicity, gender, sexual orientation, age, religion, disability, or any other characteristic. We believe that diversity fuels innovation and creativity, and we're committed to fostering an inclusive workplace where every voice is heard and respected. We strive to create an environment where everyone feels valued, supported, and empowered to succeed.

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